Privacy Policy for Snapybara

Effective date: April 20, 2025

1. Introduction

Welcome to Snapybara! This Privacy Policy explains how Snapybara Games (“we”, “us” or “our”) collects, uses, and shares your personal information when you use our mobile app. By downloading, installing, or using Snapybara, you agree to the terms of this policy.

2. Data Controller & Contact

Data Controller:
Snapybara Games
Av. San Isidro Labrador 4645
Ciudad Autónoma de Buenos Aires, Argentina, C1429
Email: snapybara.game@gmail.com

3. What We Collect

• Account Information:
  • Username or display name
  • Email address (if used for authentication)
• User-Generated Content:
  • Quest metadata (quest attempt photo, timestamp and result)
  • Story metadata (narrative progress, puzzle attempt timestamp and result, inventory item photo and description, combine attempt timestamp and result)
  • Safari metadata (new safari item photo, timestamp and categories)
• Device & Usage Data:
  • Device model and OS version
  • Unique device identifiers (e.g. Supabase Auth UID)
  • Analytics events (e.g. which quests you attempt, crash logs)
• Financial Information:
  • Purchase history (to manage your subscriptions and in‑app entitlements)
• Optional Data:
  • Location data of Safari items (only if you enable location in Safari mode)

4. How We Use Your Data

• To maintain and improve game features, performance, and reliability.
• To analyze usage patterns, diagnose crashes, and fix bugs.
• To send you important updates or notifications (if you opt in).

5. Data Sharing & Disclosure

• Third-Party Services:
  • Supabase (authentication)
  • Railway (database, server)
  • OpenAI (AI services)
  • Google Play Console and Apple App Store (crash reports, analytics)
• Advertising Partners:
  • We may share limited data (e.g., advertising identifiers, device information) with ad networks (e.g., AdMob) to display relevant ads.
• Legal Compliance: We may disclose information to comply with legal obligations or protect rights.
• No Selling of Personal Data: We do not sell your personal information to third parties.

6. Data Storage & Security

• Storage Locations: Your data is stored on secure servers (e.g. Railway, Supabase).
• Encryption: Data is encrypted in transit (HTTPS/TLS) and at rest where supported.
• Retention: We retain your data as long as your account is active plus 30 days unless you request deletion.
• Security Measures: Access controls, regular security reviews, and up-to-date software.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct or update inaccurate information.
• Delete your data or close your account.
• Withdraw consent (where we rely on it) or restrict processing.
• Lodge a complaint with a data protection authority in your jurisdiction.

To exercise these rights, contact us at snapybara.game@gmail.com.

8. Children’s Privacy

Snapybara is not intended for children under the age of 13 (or the minimum age in your country). We do not knowingly collect data from children. If you believe we have done so, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Effective date” at the top and post the new version at this same URL. We'll do our best to keep you informed through either email or mobile notification but we still encourage you to review it periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact:
Snapybara Games
Email: snapybara.game@gmail.com